About
I'm a graduate from the University at Albany (SUNY) with a degree in Cyber Security. Currently, I serve as an Information Technology Specialist 2 at the New York State Office of Information Technology Services, where I have gained hands-on experience in disaster recovery and system analysis. I also have skills in programming, web development, network security, information security, and mathematics. With a passion for continuous learning and growth, I am eager to apply my knowledge and skills in the fields of information technology, cyber security, and engineering.
Education
University at Albany (SUNY) | GPA 3.90
B.S. in Cyber Security - August 2024
Graduation Timer
- Honors: Dean's List - Fall 2023, Spring 2024, SUNY Albany Merit Scholarship Recipient
- Organizations: the National Society of Leadership and Success Society, Tau Sigma National Honor Society, Cyber Defense Organization, Epsilon Delta Psi
Hudson Valley Community College | GPA 3.92
A.S. in Hacking and Cyber Security - December 2023
- Honors: President's List - Fall 2022, Spring 2023, Member of Phi Theta Kappa Honor Society
- Participant of the Forensic Investigative Curriculum Program with the New York State Police
Experience
Information Technology Specialist II - Grade 18 | New York State Information Technology Services | Albany NY | March 2024 - Present
- Provide analysis, planning, and execution of recovery testing based on newly created and existing recovery plans within the Disaster Recovery Support team.
- Create and maintain ITS Disaster Recovery documentation for ITS core services and critical applications.
- Analyze and evaluate the service owner's written material and system specifications of the systems covered by the DR plan.
- Facilitate meetings attended by project team(s) created based on the system analyzed, ITS management, and CTO staff to discuss specific DR plans and tests.
- Analyze the architecture of critical systems and core services to ensure continuity of essential agency functions for ITS-supported executive agencies to ensure project success.
- Participate in the development, interpretation, review, and communication of Disaster Recovery policies, procedures, and National Institute of Standards and Technology (NIST) standards to ensure Disaster Recovery documentation is consistent and standards are met.
- Provided help desk assistance during the global CrowdStrike Falcon outage. Called and walked through remediation methods with each ticket end user, updated notes for each ticket in ITSM, and closed out tickets once remediation methods were successful.
Mobile Expert | T-Mobile, Albany NY | November 2023 - June 2024
- Managed cellular sales, including voice lines, smart device lines, and home internet services.
- Updated all work tablets to the latest software versions and ensured Zscaler functionality on all work-related devices
- Troubleshooted device and network issues for customers and work devices.
- Assisted T-Mobile Internet customers with network setup as well as device data transfers.
- Device data transfers.
- Achieved Power Ranker MVP in March 2024 and April 2024.
Drone Lab Intern | University at Albany (SUNY) | January 2024 - May 2024
- Educated visitors on how to safely operate drones and robots in the lab.
- Helped prepare and conduct events for high schools and college classes, demonstrating the lab's technology and operation procedures.
Peer Tutor | Hudson Valley Community College Learning Assistance Center, Troy NY | February 2023 - December 2023
- Tutored mathematics up to MATH 190 level and provided assistance in cyber security and computer information systems courses.
- Assisted students with assignments, exam preparation, and studying for mathematics, programming, and cyber security courses.
- Tutored up to fifteen students at a time depending on the amount of students in the learning assistance center.
- Assisted students with final exam preparation for various classes.
